HOME STUDY CERTIFICATE – £397 + VAT
Certificate in Supervisory Management
Take this downloadable open learning qualification and embark on a pathway that opens up a world of exciting opportunities.
Managing human resources (people) is a crucial role in the modern organisation. This is done through the process of supervision. Supervision is the activity of overseeing staff to ensure that the work is performed as required.
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Supervision plays a vital role in the management process. The supervisor is the important link between staff and senior management. The supervisor occupies a strategic position in the hierarchy of the organization. They are directly responsible for ensuring everything, including people; processes; equipment and sometimes budget, is in place to guarantee that standards and targets are met.
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The Supervisor is the ignition key that starts the engine of the organisation and keeps the managerial vehicle in motion. The Supervisor plays a key role and needs to be trained to the highest standard.
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KEY LEARNING OUTCOMES:
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By the end of this qualification you should be able to
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• Motivate your staff to higher levels of performance;
• Communicate clearly and concisely to avoid mis-understanding;
• Develop the best style of communication for your different audiences;
• Manage yourself more effectively;
• Successfully solve problems;
• Develop coping strategies for dealing with pressure and stress.
• Build an efficient and target reaching team.
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KEY LEARNING METHODS:
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This excellent Home Study Qualification is designed in five modules:
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- Self-Awareness for the Supervisor;
- Effective Communication;
- Time & Stress Management;
- Essential Sills – Mind Mapping;
- Essential Skills – Team building.
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The programme is designed for you to work on it whenever and wherever you wish. (“at your own pace in your own space”).
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To achieve the Home Study Certificate a case study assessment will be completed. You will be asked to submit short written responses to 3 scenarios based on the situation in the Case Study.
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CONTENT:
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Some of the topics you will learn are
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• What makes a good manager;
• Understanding motivation;
• Developing emotional competence;
• Managing change;
• Purpose of communication;
• Understanding audiences;
• Verbal communication methods;
• Written communication methods;
• Understanding non-verbal communication;
• Developing styles of communication;
• Identifying signs of stress;
• Developing coping strategies;
• Effective time management;
• Successful problem solving;
• Briefing;
• Delegation;
• Feedback skills
Please contact our team on 0151 236 1813 for more details.